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Set out below is an Access Statement for a hotel in Swansea. Read through the statement carefully then respond to the email requests which follow when you open the online writing-frame.

1.1. 9

Writing Frame

Email 1
Email 2
Email 3
Email 4
Email 5

Email 1

From: FWJones34@aol.com
Sent: 23 May 2018 11:30
Subject: access

My husband and I are planning a 60^th wedding anniversary party for my parents. My father uses a wheelchair and my mother walks with a Zimmer frame. Please could you let me know if they can gain access to the bar and restaurant.

Email 2

From: RJThomas@virgin.net
Sent: 21 May 2018 07:40
Subject: dietary requirements

My partner and I are hoping to stay with you for two nights. My partner requires a gluten free diet. Will that be a problem?

Email 3

From: MTMacey@gmail.com
Sent: 1 June 2018 11:34
Subject: arrival

I am hoping to stay with you next week, but it looks as if I will be arriving very late. I am a wheelchair user. Will I be able to gain access to the hotel?

Email 4

From: MJAllen45@sky.com
Sent: 2 March 2018 09:40
Subject: access arrangements

I am planning to stay with you next month. I have severe asthma and can only walk a short distance. I am hoping to drive to the hotel. Please could you let me know about the access arrangements?

Email 5

From: SRHolloway@BTOpenworld.com
Sent: 14 January 2018 09:43
Subject: nearest station

My wife is partially sighted and is registered as a blind person. We are booked in for two nights next week. Please could you confirm access to the hotel from the railway station.

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